Moving into a NCCH Home?

North Coast Community Homes is committed to improving quality and efficiency of our service to residents and partner organizations.  NCCH is  standardizing the information collected to ensure accurate and up-to-date information to allow us to serve the people in our properties better. 

Through the implementation of this, we expect to improve:

• Safety
• Communications
• Community

We now require all resident intake forms to be submitted online.

• The Support Administrator must submit a completed intake form through the online portal a minimum of 30 days prior to the requested move-in date.
  
  
• Intake documentation will be reviewed by NCCH Residential Services staff to ensure all required information is provided.
  
  
• Upon review of intake information submitted, the SA will be contacted to schedule a lease signing.
  
  
• Lease signings will be conducted in-person and scheduled for the last Wednesday of each month.  All parties must participate in the lease signing.
  
  
• Completed documents and signed lease must be received PRIOR to a resident moving into a NCCH property.
  
  
• An individual CANNOT take occupancy in an NCCH property without a completing an intake form and signed lease.

The lease signing is done in-person with all parties included.  Expect a 1-hour meeting.  In the event that the representatives for the resident are not able to be in person, a ZOOM connection will be coordinated for those who cannot be present in the room.

• The NCCH Residential Services team will welcome the resident, guardian, support administrator and care provider team.
• NCCH Residential Services staff will review the lease and discuss details, review the relations, expectations, and benefits of being an resident of an NCCH community.
• We want to get to know the the residents and their whole team get to know NCCH.  As a non-profit organization, NCCH has services, resources and opportunities available to residents to help build a stable, safe and supportive home environment where people can thrive.
• All documents will require signatures.