Privacy Policy

North Coast Community Homes Privacy Policy

Effective Date: 2/7/2025

North Coast Community Homes ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you communicate with us via SMS.

1. Information We Collect When you engage with us via SMS, we may collect the following information:

• Your phone number
• The content of your messages
• Timestamp and delivery status of SMS messages

2. How We Use Your Information We use your personal information to:

• Respond to your SMS inquiries or requests
• Send you updates, promotions, and offers related to our services (if you have consented to receive them)
• Improve our SMS service and communications

3. Consent to Receive SMS By providing your phone number and sending us an SMS or opting in through any other method, you consent to receive SMS messages from us. You can opt-out of receiving further SMS messages at any time by replying with "STOP" or following any other instructions provided in the message.

4. Data Security We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Sharing Your Information We do not sell, rent, or share your personal information with third parties, except as necessary to provide our SMS services or as required by law.

6. Your Rights You have the right to:

• Access and correct your personal information
• Withdraw your consent to receive SMS messages at any time by replying "STOP"
• Request that we delete your personal data, subject to legal or regulatory requirements

7. Changes to This Privacy Policy We may update this SMS Privacy Policy from time to time. Any changes will be communicated to you through SMS or posted on our website.

8. Contact Us If you have any questions about this privacy policy or how we handle your personal information, please contact us at 216-662-1880 or contact info@ncch.org