If you’ve never had well water, then perhaps count yourself lucky. Sometimes it’s OK, but often it smells a little, it can stain your clothes and the shower, and it almost always needs to be softened by adding salt in a water softening system. For one of our North Coast Community Homes (NCCH), the salt was an uncomfortable extra expense for our residents. On top of that, anything white would end up stained over time from the mineral residue in the water. For example, the shower in their home (pictured below) was clean, but the mineral residues left their mark – leaving it looking dingy and brown. Well water isn’t al229ways “tap ready”. And, worse, all four of the residents suffer from Prader-Willi syndrome. All those things were an issue, but the last one really concerned the team at NCCH.
Prader-Willi syndrome is a complex genetic condition. What people usually think of is the compulsive overeating, the developmental delay, and the common behavior problems. But what is less realized is how delicate the skin is of people who suffer with the condition. Having Prader-Willi meant that every time Katherine, Kiara, Yvonne, or Vicki took a shower, their skin might end up red and irritated. Sometimes, they’d have a painful outbreak of acne.
Hearing this, the NCCH team went to work.
NCCH’s mission is to provide safe, comfortable, and affordable housing. Sometimes that means doing a lot extra. To solve the water problem, our team approached the city, asking for help in partnering together in order to have a new waterline put in. In October of 2017 the work was finally done.
We’re so excited. More importantly, our residents are so happy. No more stained clothes, no more buying supplies to soften the water, and no more suffering just from taking a shower! It seems like such a small thing. But it’s really important.

We love the opportunity to see our mission come to life everyday in every way, big or small.